Sales software
The ultimate guide to sales email automation
With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy
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CRM features: how to take advantage of them to help your business
Learn about the advantages, disadvantages and features of a CRM so that you can make the best decision for your company.

Lead generation: what it is and how to master it
Figuring out how to generate leads is almost as hard as converting them. Use this comprehensive guide to lead generation to pack your sales pipeline with quality prospects.

CRM analytics: using data to make decisions
Take a look at the 6 main advantages of CRM analytics in order to make more assertive decisions and to optimise the company’s results.

Personalise outreach at scale with sales engagement automation
To help sales teams make personalised lead outreach more efficient, we are launching new sales engagement automation tools for Zendesk Sell.

Top CRM benefits for sales and support teams
With automation and organisational features, CRMs empower sales teams to work more efficiently and serve their customers more thoughtfully.

What is the CRM process?
The CRM tool itself is what provides the data and functionality required by your team to execute this strategy – and ultimately to turn leads into customers.

What is a CRM database? The ultimate guide
Understanding how to create a CRM database shouldn’t be a mystery. In this post, we break down the benefits of a CRM database and what kind of data it should store.

Fast-track lead generation with Sell + Reach
Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate