Retail

3 ways AI integrations are shaping the future of retail

Companies that provide a more compelling retail experience enjoy up to 7 per cent higher sales…

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The ultimate Black Friday deal: winning new customers

The ultimate Black Friday deal: winning new customers

Why retailers need an endless aisle solution
Article | 5 min read

Why retailers need an endless aisle solution

Today’s shoppers insist on immediacy. They use their phones to get anything they want instantly, from…

5 strategies to ensure returns don't turn into a nightmare before Christmas

5 strategies to ensure returns don't turn into a nightmare before Christmas

As peak shopping season fast approaches, how can retailers brace themselves for the returns avalanche and ensure it doesn’t impact their bottom line and customer service?

Christmas gift shopping behaviour has changed - Now is the time for retailers to adapt

Christmas gift shopping behaviour has changed - Now is the time for retailers to adapt

3 post purchase strategies to improve retailers’ customer experience
Article | 5 min read

3 post purchase strategies to improve retailers’ customer experience

Have you ever made a late night purchase online, only to realise you have put in…

Christmas is coming. How retailers can be merry this season.

Christmas is coming. How retailers can be merry this season.

Discover how retailers can deliver a memorable yet affordable shopping experience during this holiday season in a climate where inflation is soaring and consumer confidence is at its lowest.

A retailer’s ultimate guide to seamless CX

A retailer’s ultimate guide to seamless CX

Pop-up stores bring the best of both worlds to omnichannel retail
Article | 4 min read

Pop-up stores bring the best of both worlds to omnichannel retail

We often associate the summer with the sporting action we’re able to enjoy. Whether it’s the…