Zendesk Luminaries Programme

Highlight your customer experience

The Zendesk Luminaries programme is for leaders engaged in customer experience. We’ll put you in touch with our network, amplify your stories, and together, we’ll enlighten our industry.

Luminaries customer

“Access to a connected community of Zendesk Luminaries enables us to compare and share ideas, plans and results with a supportive community of thinkers and doers. It's a pivotal link to valuable resources that support our ability to achieve business objectives.”

Brent Pliskow Director, Product Support at Box

A community of excellence

At Zendesk, we wish to meet the best of the best — people who are working to turn customer support from hidden heroes into the heart of their business. As a Luminary, you’ll have the opportunity to share your stories (the good, the bad, the ugly), showcase your expertise, and network with other Luminaries from all over the world.

Share your success

Light up the room

The Luminaries programme puts great work centre stage. We’ll invite you to share Zendesk wisdom, customer experience best practices, and lessons learned. Your story will help guide our industry — and you’ll learn from others who do the same.

Luminaries customer speaking on stage at Zendesk Showcase
Luminaries customer Luminaries customer

Broaden your network

Let us introduce you

Good connections make the world go round. Our Luminaries community gives you opportunities to meet other leaders in your industry. You might offer advice, get ideas, and even open a few new doors. Join any of our user groups, meetings, or local networking events near you.

Direct access to Zendesk

At your service

Don’t reinvent the wheel — Zendesk is here to help you be the best business you can be. We’ll connect you to groups with expert insights, and give you access to our beta programmes and focus groups. You’ll find it’s easier to get better together.

Zendesk Luminaries support session
“Zendesk Luminaries enables us to meet other similar customers, talk to them, learn how they're doing other things, and learn best practices that are out there in the community. Then we can take that back and implement changes that help us.”

Chris Wilson

Director, Customer Experience at WPEngine