Press
Press releases
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Immersive CX is the new way to win and keep customers
January 18, 2023
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Consortium led by Hellman & Friedman and Permira completes acquisition of Zendesk
November 22, 2022
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The Zendesk Foundation announces first inaugural Impact Awards recipients
October 19, 2022
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Zendesk launches new customer sentiment and intent functionality powered by machine learning
September 14, 2022
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Rising customer expectations makes “exceptional” the new service baseline
September 8, 2022
In the news
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How Slack Swarming and Reacji Boost Premier Support at Zendesk
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Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
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Zendesk CIO Looks to Scale IT as It Chases $1 Billion in Revenue
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The CEO of $9.6 Billion Zendesk Explains Its Acquisition of Smooch and How Buying Startups Fits in with His Plan to Hit Billions in Revenue
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Zendesk Acquires Smooch, Doubles Down on Support via Messaging Apps Like WhatsApp
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Zendesk Acquires Conversational Platform Smooch, Launches New WhatsApp and Slack Integrations
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Zendesk CEO: How customer expectations have changed in the past decade

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About Zendesk
Our company
Zendesk is a service-first CRM company with support, sales and customer engagement products designed to improve customer relationships.
The best customer experiences are built with Zendesk.
View management teamProducts
Zendesk was built upon a simple idea: make customer service software that’s easy to use and accessible to everyone. We have expanded on that idea and now offer a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Our products are easy to use and implement. They give organisations the flexibility to move quickly, focus on innovation and scale with their growth.
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2007 Founded in Copenhagen
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2009 Moved to San Francisco
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160 Countries and territories
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40+ Languages supported
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4,130 Employees
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17 Locations
- San Francisco, California, USA (HQ)
- Bangalore, India
- Berlin, Germany
- Copenhagen, Denmark
- Dublin, Ireland
- Kraków, Poland
- London, UK
- Madison, Wisconsin, USA
- Manila, Philippines
- Melbourne, Australia
- Mexico City, Mexico
- Montpellier, France
- Montréal, Canada
- Paris, France
- São Paulo, Brazil
- Singapore
- Tokyo, Japan
