Why seamless experiences matter more than ever

Available On-Demand


Many organisations need to provide customers with fast, in-the-moment support across multiple channels. They need tools and processes that allow them to offer seamless, omnichannel service offerings online, over the phone and in-product. Even more so in the post-pandemic world we live in.

Hear from Huel’s Customer Experience Manager, Tom Kirby on how they are raising the standard for better customer service, allowing for their team to provide seamless, personalised customer experiences across multiple channels and scale easily with rapid growth.

Key takeaways:

  • The importance of self-service & being omnichannel
  • How Huel has pivoted their CX during the pandemic
  • The impact of customer reviews on Huel

Complete the form below to view your webinar:

Please enter your first name
Numbers and special characters are not allowed
Please enter your last name
Numbers and special characters are not allowed
Please enter a valid email address.
Email addresses may not begin with:
Please enter a valid phone number
Please enter your company name
Please enter your job title
Please select number of employees
Please select your country
Please select an option
By submitting my personal information, I understand and agree that Zendesk may collect, process and retain my data pursuant to the Zendesk Privacy Policy.

Thank you very much for registering. Please check your inbox for your an email confirmation containing your unique link to the webinar.

Sorry, something went wrong!

Please reload the page and try again, or you can contact Zendesk for support.

We are sending your request... please wait.


Tom Kirby

Customer Experience Manager, Huel

Rob Waller

Principal Solutions Consultant,