Zendesk Virtual Event:
Customer Satisfaction in 2021

About

Join us on Wednesday, January 20 at 14:00 IST for a unique virtual event as we talk about customer satisfaction in 2021. This is the first Zendesk event in Hebrew for our customers and prospects in Israel.

Many businesses, particularly smaller businesses and those in their infancy have had to adapt quickly while offering customer support at a rate seen by companies 10x their size. As the experts in Customer Experience, we know what it takes to make your customers happy and keep them coming back.

Register today to find out;

• How you can deliver a richer experience to your customers in 2021
• Why focusing on agility and innovation during a pandemic is crucial
• How to apply an Omnichannel approach to customer service through our guided demo

Our Hosts, Zendesk Account Managers for Israel, Ron Cohen and Lior Shachar will also be joined by Zendesk customers easy, Green Invoice and Wecommerce. They will discuss their experience in the market, and the challenges and successes 2020 and look forward to 2021 in the customer experience space.

Agenda

14:00-14:20 | Intros
CX Trends 2021 and Zendesk expert discussions
14:20-14:50 | Customer panel
with easy, Green Invoice and Wecommerce
14:50-15:00 | Live Q&A
with our audience and closing remarks
15:00-15:30 | Live demo on Omnichannel
with Lior and Ron