Nordea’s award winning self-service platform

About

Your customers expect you to go the extra mile for them and It’s no understatement to say that Nordea, a bank with a 200 year history and now one of the leading financial services groups, has seen a lot of change within its industry.

In this webinar hear first hand insight on the open banking revolution

With Zendesk, Nordea’s support team found that they could more easily track, prioritise and resolve support tickets. Expanding the team’s omnichannel capabilities through Zendesk Support’s integration with Twitter also helped expand ticket collection, and integrate greater insights into the team’s responses.

Join us to hear more about our award winning partnership with Nordea and how it has led to building one of the most effective self-service knowledge platforms in the industry.