eTailing and the future of omnichannel customer experience: Terminal X story

About

In a short period, COVID-19 has changed the lives of people all around the world in different ways. As individuals, we have gradually taken up “social distancing” as a norm to protect ourselves and loved ones against the coronavirus, while businesses have had the additional task of rethinking their customer experience strategy. One business that was ready for the pandemic is Terminal X, Israel’s first major multiband e-commerce platform for online fashion shopping.

It is a platform of real time fashion, with a selected variety of top international brands and is known for their speedy 24 hour delivery, exceptional customer service, and comparative prices to other international e-commerce sites.

At this event you will hear from Terminal X on:

• How they deliver true omnichannel experience
• Achieve 24 turnaround on deliveries
• Delight their customers through their customer service
• What impact Covid-19 had on their business and how they responded